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Exact Online

Error Handling and Monitoring: Reliable Shopify-Exact Online Integration

Automatic notifications for errors and logging of every synchronization. Track status in real-time and intervene immediately when issues arise.

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Channable Gold Partner · 250+ integraties · Shopify Partner

The integration

Error handling and monitoring: your integration always under control

Error handling and monitoring are essential for a reliable integration. Without monitoring, you only discover something is wrong when your accountant finds problems or your inventory doesn't match. With proper monitoring, you intervene immediately.

Channify builds robust error handling into every integration: automatic notifications for errors, retry logic for temporary outages, and full logging of every synchronization. You can always see what was synchronized and what went wrong.

After going live we actively monitor the integration. When errors occur, you automatically receive a notification so you can intervene immediately.

Benefits

What error handling and monitoring delivers

Automatic notifications

When an error occurs, you automatically receive an email notification. You immediately know something is wrong.

Retry logic

Temporary outages are automatically resolved with retry logic. No manual intervention needed.

Full logging

Every synchronization is logged with timestamp, status and details. Always traceable what happened.

Active monitoring after launch

We also monitor the integration after launch. We proactively act on issues.

Approach

How we build your monitoring

Define error scenarios

We define which errors are critical and which can be resolved automatically. We configure notification settings.

Build logging and retry

We build logging for every synchronization and retry logic for temporary outages. We set up a dashboard.

Testing and launch

We test error scenarios, verify notifications and logging, and go live after approval.

FAQ

Frequently asked questions about error handling and monitoring

What happens if the Exact Online API is temporarily unavailable?

The integration has built-in retry logic. During a temporary outage, requests are queued and automatically resent as soon as the API is available again.

How do I get notifications for errors?

You automatically receive an email for critical errors. We can also set up notifications via Slack, Teams or webhook, depending on your preference.

Can I view the logs myself?

Yes, we build a dashboard or log page where you can view all synchronizations: successful, failed, and the details of each transaction.

What if an order is not correctly synchronized?

The integration logs the error and sends a notification. We analyze the cause and fix it. The order can be resynchronized manually or automatically.

Ready for a reliable integration?

Edwin builds your integration with robust error handling and monitoring. Request a connection.

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