Help Center

Frequently Asked Questions

Everything you need to know about working with Channify. Can't find your answer? Contact Edwin directly.

Shopify

How long does a Shopify build take?

A Starter package is typically live within 1-2 weeks. Plus takes 2-3 weeks and Pro 3-4 weeks. The exact time depends on complexity and how quickly you provide feedback.

Are the monthly Shopify costs included?

No, the Shopify subscription is paid directly to Shopify. We help you choose the right plan for your situation.

Can I upgrade to a more expensive package later?

Yes, you can always upgrade. You only pay the difference between packages. Contact us via WhatsApp and we'll arrange the upgrade immediately.

Does Edwin also work with existing Shopify stores?

Yes, Edwin helps with both new builds and existing stores that need optimization, migration, or Channable integration.

Channable

How long does a Channable integration take?

A standard Channable setup typically takes 3 business days. More complex integrations with multiple marketplaces can take 1-2 weeks.

Which marketplaces can Channable connect to?

Channable supports 2,500+ channels including Bol.com, Amazon, Google Shopping, eBay, Kaufland, Beslist.nl, Marktplaats and many more. We set up the connections that matter for your business.

Pricing & Process

Are prices including VAT?

No, all prices are exclusive of 21% VAT. VAT is added at checkout.

What if I'm not satisfied?

We offer a 100% satisfaction guarantee. If you're not happy with the result, we keep working until it's right.

Do you offer ongoing support?

Yes, besides one-time projects we offer hourly support packages (1, 5, or 10 hours) for ongoing support. These are flexibly deployable for questions, adjustments, or optimization.

Still have questions?

Edwin personally answers all messages, usually within 24 hours.

Contact Edwin