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Support

Shopify & Channable Support

Technical support for both your Shopify store and your Channable environment. One partner for your entire e-commerce tech stack, with direct contact to expert Edwin.

from €110,00 excl. VAT
Get started
Channable Gold Partner 2026
Shopify Partner (50+ stores)
10+ years expertise

What you get

One support package for your entire Shopify and Channable setup.

Shopify support

Theme, apps, checkout and everything related to your store.

Channable support

Feeds, rules, connections and channel-specific questions.

Single point of contact

No back-and-forth between different parties. Direct contact with Edwin.

Fast response

Questions answered within 1 business day. Urgent issues handled ASAP.

Choose your package

One-time hours or a monthly subscription. All prices excl. VAT.

1 uur
Ideal for a single question
€110
€110 per hour
  • Valid for 6 months
  • Response within 1 business day
  • Shopify & Channable
5 uur
For multiple questions
€495 €550
€99 per hour
Save €55
  • Valid for 6 months
  • Response within 1 business day
  • Shopify & Channable
Plus
4 hours per month
€440/maand
€110 per hour
  • Cancelable per month
  • Guaranteed availability
  • Shopify & Channable
Pro
6 hours per month
€660/maand
€110 per hour
  • Cancelable per month
  • Guaranteed availability
  • Shopify & Channable
  • Priority handling

App and subscription costs from external platforms are not included. Hours are valid for 6 months.

How it works

From question to solution in 4 simple steps.

1

Choose hours

You choose a support package that fits your needs and complete your order.

2

Submit question

You send your question via WhatsApp or email. We respond within 1 business day.

3

Resolve

Edwin picks up your question, solves the problem and keeps you informed of progress.

4

Done

Your problem is solved and the hours used are deducted from your package.

Supported channels

Expert support for 250+ channels via Channable.

Bol.com Google Shopping Amazon Beslist.nl eBay Kaufland Marktplaats Blokker Otto Cdiscount Bing Shopping 250+ more

Frequently asked questions

Everything you need to know about our support packages.

Which systems does the support cover?
Both Shopify and Channable. You don't need a separate party for each system: Edwin knows both platforms inside out.
How fast do I get a response?
We respond within 1 business day to your first message. Urgent issues are handled as quickly as possible.
How long are my hours valid?
Purchased hours are valid for 6 months. You can use them flexibly for different questions and projects.
Can I spread my hours across multiple questions?
Yes, you send multiple questions and we solve them one by one. Per solved question we deduct the time used from your package.
Are prices including VAT?
No, all prices are excluding VAT. App and subscription costs from external platforms are also not included, unless explicitly stated.
Can I combine this with other Channify services?
Certainly. We also offer Shopify build packages, Channable integrations and web scraping. View all services.

One partner for your entire tech stack

Choose your package and send your first question via WhatsApp.

Choose your package

€110,00 excl. VAT
Secure checkout Response within 1 business day 6 months validity
€110,00 excl. VAT
Request now